Sanden Group

In the end we just felt XCD was a true HR system written by HR people, rather than a finance payroll system with a bit of HR added on to it which was why we chose XCD.

  Samantha Webb, HR Manager, Sanden Group

The Sanden Group is a worldwide specialist in heating and cooling technologies. Sanden operates in 23 countries across Europe, America, Asia and Australia through 59 subsidiaries. XCD supports 14 sites across Sanden International Europe.


Sanden needed to improve its HR function. They were managing employee data with spreadsheets, and absence and performance management with Lotus notes. It was agreed that they needed a self-service HR system that was multi-language and multi-currency so was able to cater for it's entire operation.

"We couldn’t develop any further with the tools we had. Although we did have elements of self-service we wanted to move HR to the next level and knew that HR software was the way to do so. However, the need for multi-currency and multi-language limited our options.

Doing a deep dive into similar companies which did offer multi-languages showed up their limitations. Other firms said ‘we can do French and German but that's all. In the end we just felt XCD was a true HR system written by HR people, rather than a finance payroll system with a bit of HR added on to it. That is why we chose XCD.”

Samantha Webb, HR Manager, Sanden Group


XCD worked closely with Sanden to tailor the solution to fit their exact requirements. 

The implementation was done incrementally, starting with absence and performance management. Training and recruitment tools followed, and finally succession planning, e-learning, reward statements and automated reporting were added to complete the solution.


Simpler reporting, better self service, visibility for managers.

“People within the business are saying it’s a lot simpler, it looks a lot better, and it’s a lot slicker.

“It’s a lot more joined up for our Director of Finance. He gets the bigger picture of everything that’s going on in Europe: recruitment, everything. He can get his hands on data where he couldn’t before – he’d have to ask a separate unit to create something, but now he can get it together and coordinate it.

“We can also give managers the information that they want. Now we’ve got our hands on all this data with reporting it helps us define our HR strategy as a department. Once we get deeper into clever reporting it’s going to add even more value to management. The value of HR will be clearer too. So much of it is quantifiable once you have the data.

"HR will become a true business partner in the company, a real support to help manage team performance and all sorts of training and development.”

Samantha Webb, HR Manager, Sanden Group

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