A 'Bring Your Own Device' policy (BYOD) is a relatively new concept for most organisations. Though most of us are guilty of opening up our personal devices in the evening and sending that last email, BYOD is the practise of organisations enabling employees to use their personal devices: laptops, smartphones and tablets, for work purposes full time.
BYOD policies outline that organisations still own the corporate data which your employee accesses and utilises, but the device remains the property of the individual.
While a BYOD may seem like a natural move away from hardware onto cloud-based flexible working, BYOD brings a range of benefits and considerations for businesses of all sizes. As with most initiatives in an organisation, it's good practice to outline some guidance on the dos and don'ts of BYOD and have a BYOD policy in place to ensure everyone is on the same page.
What does BYOD have to do with HR?
BYOD policies sit somewhere between the IT and HR departments of an organisation. While it's often the IT department's responsibility to implement the necessary software and infrastructure to ensure BYOD is feasible, it's Human Resources' responsibility to handle how employees bringing their own devices impacts the business more widely.
Human Resources identify the risks and rewards for BYOD in an organisation, including potential cost savings, data risks, and even how BYOD intersects with other HR policies such as wellbeing initiatives. It is important for Human Resources to ensure that employees use their devices responsibly, do not leave organisational data vulnerable to malware and remove any business information from these devices in the event of an employee leaving the organisation.
What are the benefits of BYOD?
BYOD is cost effective for organisations
When an organisation implements a BYOD policy, the cost of buying and replacing devices for employees is eliminated. Enabling employees to use their own personal devices for work purposes can also reduce the amount that devices used for work are lost or damaged as employees are more likely to take care of devices which they have invested in.
It is important to remember that employees using their own devices for work purposes are responsible to repair or replace that device if it breaks or becomes damaged. This includes any damage caused to the device from viruses and accidental damage.
It's more convenient to bring your own device
Though tech is often pitched as a benefit for employees (who doesn't love a shiny new laptop and smartphone?) it can more convenient for new employees to use their existing technology rather than having to set up multiple new devices on their first day. BYOD can even increase employee productivity in some cases, especially when your organisation already uses cloud software, as employees can log in easily and get started.
BYOD arguably improves employee experience
Everyone has a preference as to what technology they use. Some Mac users, for example, may prefer to have a whole technological ecosystem of Apple products so that they all connect together seamlessly. BYOD policies can positively impact employee experience, especially in older employees, as you can ensure that your employees work using technology that they're comfortable with. BYOD means that employees don't have to waste time learning how a new bit of kit works in order to do their jobs.
Are there any disadvantages to BYOD?
Malware risks on personal devices
The biggest downside to BYOD in an organisation is that it poses significant security risks to company data. You cannot control what websites and networks your employee accesses on their personal device outside of working hours, and this can leave your company files vulnerable to malware. This is particularly significant in mobile devices, where the line between personal and professional use can become blurred.
If you supply every employee in your workplace with identical company-owned devices that have anti-malware software installed, it makes it simpler to ensure the security of your company data. Fortunately, many cloud-based business softwares use end-to-end encryptions to reduce the risk of data breaches and malware, even on employee's personal devices.
You may also be interested in: XCD Cloud HR Solutions and Data Security
Everyone in the UK and EU has the right to decide where their personal data is held and have the right to revoke this access at any time. If an employee is using a personal device for work purposes, it creates a grey area as to which pieces of company data you may wish to share with external organisations.
Some employees may have outdated devices
Though 87% of Brits own a smartphone, many employees and candidates may own outdated devices which cannot handle the requirements to complete the job efficiently, especially those from lower income socio-economic backgrounds. This is a key consideration for HR teams as the adoption of BYOD could harm employee productivity if their personal devices do not operate at efficient levels.
Complicated IT on employee-owned devices
We've already touched on this point, but if you have all of the employees in your workforce using identical technology, it makes it simpler to make logistic decisions on software and monitor the updates of each device. BYOD may impact company-wide decisions on HR software, payroll systems, CRMs and ERM softwares as some tech may function better on specific devices, and it can become a large task to ensure every device works in the same manner.
If you are considering implementing 'Bring Your Own Device' in your organisation, ensure that all of your existing softwares and tools can be used on many different types of devices which may not have the latest updates installed. XCD cloud-based HR and payroll software is built on the Salesforce platform which enables all members of your team to access their HR tools securely and remotely from any device. Using self-service on the cloud platform, employees can update files from anywhere, meaning that BYOD could be an option for organisations using XCD for their HR systems.
What should you include in a BYOD policy?
General guidelines on user responsibility
As mentioned earlier, there are limitations on the guidelines you can enforce on employees using their personal devices, but you can recommend that employees are conscious to use secure and trustworthy platforms and apps for business with a good standard of data security. No one wants to make their device vulnerable to security risks, so providing guidelines for the safe and secure use of laptops and mobile devices for work purposes is mutually beneficial for employees and organisations.
These guidelines could include: installing anti-virus software, only using secure networks for business related work, and utilising company-issued software platforms with high levels of security to access organisational data. HR professionals should also make clear distinctions in their device policies between smartphones and laptops, as employee user behaviour varies significantly between these platforms.
Offboarding company data
In the event of an employee leaving your organisation, it's important to include data offboarding in your BYOD policy. As an organisation, you will need to ensure that any company data, log ins and apps are removed from your employee's personal devices before they leave. Outline procedures and provisions to wipe any company data from the employee's devices, either in-person or remotely, in the BYOD policy to safeguard your data.
Introduce BYOD guidelines in the recruitment and onboarding process
To ensure that communication of your BYOD policy is clear, be sure to include a discussion of the guidelines during employee recruitment and onboarding. If you opt for a BYOD policy, it is important to address this in the interview process, as some candidates may not have the required devices to be able to complete their duties effectively.
Once your new employee starts, they will need to be informed and agree to the BYOD program and BYOD security policy.
Secure business software makes BYOD possible
As organisations are responsible for their own company data when they opt for BYOD policies, it is the employer's responsibility to ensure they are equipping their workforce with best-in-class software and technologies with high levels of security, especially for HR software which processes sensitive employee and organisational data.
XCD HR and payroll software is all-in-one cloud software which handles every aspect of Human Resources and payroll processes with maximum data security. Built on the Salesforce platform, XCD benefits from the millions of dollars on annual investment which Salesforce puts into data security. With custom permissions and hierarchal filing, you can ensure that not only are your company files secure from others when using a BYOD model, but that your files are only shared with those who need to know in the organisation.
XCD compliments BYOD as the HR system is intuitively designed for self-service adoption, both from desktop and mobile devices. For example, employees can place their holiday requests using the XCD self-service HR and payroll mobile app on their personal smartphone and know that their personal data is protected as the mobile app is built on the secure Salesforce platform.
Want to know more about how XCD HR software can make BYOD possible for your organisation? Book a demo today with one of our friendly team.