We're proud to share our video testimonial with Wealthtime, the next-generation adviser platform which combines award-winning service with progressive tech to create a smarter platform experience. Watch the video to learn about the brilliant impact the xcd people solution and team has had for Wealthtime.

We're proud to share our video testimonial with Wealthtime, the next-generation adviser platform which combines award-winning service with progressive tech to create a smarter platform experience. Watch the video to learn about the brilliant impact the xcd people solution and team has had for Wealthtime.

Leading international manufacturer chooses xcd for its configurability and scalability

“xcd is our global HRMS and therefore it underpins everything that Fosroc does with their people data making it critical to their working.” 

Fosroc Logo
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About Fosroc

About Fosroc

Fosroc is a leading international manufacturer and supplier of high-performance chemicals for the construction industry, with a particular focus on concrete and cement and customers in transport, utilities and industrial.

Fosroc is a British heritage brand, which began over 80 years ago and has become the go-to name for construction companies, offering a wide range of products and brands including Nitoproof, Nitoseal, Proofex, Supercast, Conplast and Dekguard.

It serves customers through our extensive network of offices and manufacturing locations across Europe, Africa, the Middle East, India, North, South and East Asia – with distributor representation across many other regions.

With 2000 employees based across the globe Fosroc needed a solution that would provide them with a single source of truth for their people data that could be accessed from anywhere.

View Website
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The Challenge

The Challenge

Fosroc did not have a central system for their core HR data and processes. Storage of employee data relied on multiple and inconsistent manual processes and hard copy files, which were often not readily available.  Fundamental HR processes were labour intensive and managing the accuracy, security and integrity of HR data was a challenge, which also impacted the ability to report on important KPIs such as manpower costs, headcount, turnover and absence.

For a business that sees utilisation as a key metric, making sure that the right people are working on the right projects at the right times is what drives revenue. Yet they simply did not have the right level of visibility to ensure that people and resources were being utilised correctly.

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Why xcd?

Why xcd?

One of the reasons Fosroc selected xcd was for our user interface, which would satisfy the demands of a global workforce and provide comfort levels for different teams adapting to a new system.

The xcd platform was able to handle their global requirements while offering flexibility within the solution. This flexibility came from xcd being built on the reputable Salesforce platform. Fosroc wanted their solution to have the technical security Salesforce provides,  to reassure them that their data was secure and ‘ring fenced’ which xcd’s solution allowed for.

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The Solution

Fosroc required a single solution for their HR data that could meet the needs of its global footprint. As well as Core HR Fosroc were looking for a solution that could manage talent acquisition and development and provide a self-service functionality.

They chose a staggered implementation process, understanding that it would be a big change for their users who previously did not have a HR system to work with.

In phase one, Fosroc implemented xcd in their head office in Dubai and at their manufacturing facility in the UK.  Phase one enabled the team to learn more about the system in a live environment and ask our team questions to ensure they were maximising the utilisation of the configuration. This phase was very important as it helped grow Fosroc’s knowledge and understanding of the solution.

“We were partnered with someone who understood what we were trying to achieve, and they worked closely with us to help us realise our vision.  This meant challenging some of our requests because it would have impacted ‘ease of use’ of the system which was an important objective for us.” explained Sue Scott, Global HRMS Manager.

The initial implementation saw Core HR rolled out to all sites for local HR to use, as well as self-service for employees to book leave, update personal details and view other information such as job role and compensation details. Sue Scott said, “It was great to see the data all in one place meaning we could easily report on important KPIS and share this information in our business reviews.”

Fosroc then began to roll out their recruitment and talent modules which included probation reviews and annual reviews. These modules required custom configuration and further support and input from our professional service team. The full implementation took 18 months, due to the phased approach.

The Results

One of the key improvements for Fosroc was their ability to provide key information to their management teams. They now know that all departments and offices can globally access the same data and analytics, which had not been possible previously. “xcd helped us to achieve it, and sometimes that involved challenging our existing processes and how we did things, which ultimately resulted in a better system.”

Fosroc employees are incredibly positive about their experience with using xcd. Sue Scott believes that “The solution leverages the extensive reputation of the Salesforce platform, while also enjoying the personalised touch of a smaller organisation through xcd’s solution.” She continues “We would recommend xcd to other organisations due to the functionality of the solution and the care and attention that we have received through implementation to customer support.  I felt like I could influence the roadmap and that the team would listen to our opinions.”

What our clients say What our clients say
What our clients say What our clients say
What our clients say What our clients say
“Working with Certinia and xcd has given us a platform that allows us to grow, and it will continue to evolve. We have a platform now that works for us.”

Ruth Billen

Ruth Billen

CFO at Bridewell

CFO at Bridewell

Bridewell

    Case Studies

    Case Studies

    pexels-zetong-li-16622396
    “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
    “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
    View Case Study
    Wealthtime (1)
    pexels-seven11nash-380769-scaled
    “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
    “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
    View Case Study
    bridewell
    case_study_2
    “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
    “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
    View Case Study
    bridewell
    the-world-at-night
    “We want technology that supports us but doesn't put us in a box.”
    “We want technology that supports us but doesn't put us in a box.”
    View Case Study
    NinetyOne
    case_study_1
    “"A solution that enables us to do the work that we want to do."”
    “"A solution that enables us to do the work that we want to do."”
    View Case Study
    CAP

      Cyber Security Consultancy Adopts a Single Platform For Agility, Certainty, and Growth

      “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest”.

      bridewell
      curved-strip-right bottom-curved-strip-white bottom-curved-strip-white-mobile

      About Bridewell

      About Bridewell

      Bridewell is a cyber security consultancy business with offices across the UK and now with presence in the USA.

      The company celebrated their 10th anniversary this year and is one of the fastest growing cyber businesses in the UK, experiencing 50% year-on-year growth.

      Bridewell currently has 200 employees and counting, with an equal number of customers, and up to 250 active projects running at any given time, with ambitions to continue growing in the UK and abroad.

      View Website
      bridewell

      The Challenge

      The Challenge

      Bridewell had a patchwork of disparate systems that couldn’t integrate or communicate with each other, which was wasting valuable time and putting an artificial ceiling on their ambitions.

      As CFO Ruth Billen recalls:

      “When I joined 12 months ago, the business was well run, but it had a lot of systems. There were separate systems for finance, expenses, and HR. The key platform within the business was Salesforce, but nothing else could talk to it”.

      With all these different systems, a lot of data had to be handled manually. This meant they were slower to react and had limited trust in that data because of the number of hands and systems it had to pass through.

      “We had a lot of spreadsheets, and a lot of emails being sent around with data and reports in them, instead of having that data at our fingertips.”

      For a business that sees utilisation as a key metric, making sure that the right people are working on the right projects at the right times is what drives revenue. Yet they simply did not have the right level of visibility to ensure that people and resources were being utilised correctly.

      Automation And Job Security

      “We had a lot of spreadsheets, and a lot of emails being sent around with data and reports in them, instead of having that data at our fingertips.”

      Ruth Billen, CFO, Bridewell

      The Solution

      The Solution

      Bridewell needed a single solution – a single source of truth. They needed to take all the data flowing through multiple different systems and house it in one place, where it could be trusted and easily accessed.

      Salesforce has been the foundation, with their other systems needing to be built around it.

      Working with both xcd and Certinia, Bridewell have implemented solutions that seamlessly integrate with each other and the Salesforce platform, bringing all their business-critical processes into one place.

      From xcd they have implemented Core HR, performance management, and expenses. This has been combined with a full deployment from Certinia for professional services automation, transforming the way that they manage resources, data, and their people.

      Partnering with both xcd and Certinia to bolster their single-platform strategy has been a smooth process, helping Bridewell move towards greater efficiency, transparency, and growth, as Ruth Billen admitted:

      “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest”.

      Jig Saw Pieces

      The Results

      With their HR and finance teams no longer spending all their time trying to reconcile data from multiple systems, they now can add significant value, with their time instead able to go towards analysing that data and using it to make better decisions for the business.

      “A single source of truth is critical. Having a platform that you can use – that everyone can use – means that you can make the right business decisions based on the right data.”

      Again, with utilisation being central to everything they do, they now have a single platform that can help them manage capacity, and gain visibility of how and where their time, resources, and people are being used.

      Whereas before, the HR team needed to pull holiday data from one system and input it manually into their resource management system – a task that risked human error impacting the process – now they have an integrated single solution that allows them complete visibility:

      “We can make sure that people aren’t taking too much time off, or not taking enough time which could then become a problem later in the year. We can always make sure we have enough capacity for our projects and that’s critical to keeping our customers happy.”

      With a ‘war for talent’ raging on in their sector, having an HR solution on Salesforce has also potential to boost their retention efforts. Bridewell can make sure that their people are getting the right opportunities to work on interesting projects and grow in their careers:

      “That comes from managing our sales pipeline – what Salesforce was originally put in for.”

      Bridewell has complete visibility of the projects coming up, the capacity within their teams, and can link that to the performance development targets set during performance reviews. They have much more visibility and can react much more quickly than before to make the right decisions for their business and their people. This allows them to grow their Employee Value Proposition and ensure they’re using their talent most effectively.

      Most critically, Bridewell knows that they now have a solution in place that is going to help drive their continued growth. The rapid pace at which they’ve grown meant that they needed a solution that could grow with them.

      What our clients say What our clients say
      What our clients say What our clients say
      What our clients say What our clients say
      “Working with Certinia and xcd has given us a platform that allows us to grow, and it will continue to evolve. We have a platform now that works for us.”

      Ruth Billen

      Ruth Billen

      CFO at Bridewell

      CFO at Bridewell

      Bridewell

        Case Studies

        Case Studies

        pexels-zetong-li-16622396
        “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
        “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
        View Case Study
        Wealthtime (1)
        pexels-seven11nash-380769-scaled
        “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
        “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
        View Case Study
        bridewell
        case_study_2
        “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
        “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
        View Case Study
        bridewell
        the-world-at-night
        “We want technology that supports us but doesn't put us in a box.”
        “We want technology that supports us but doesn't put us in a box.”
        View Case Study
        NinetyOne
        case_study_1
        “"A solution that enables us to do the work that we want to do."”
        “"A solution that enables us to do the work that we want to do."”
        View Case Study
        CAP

          Ninety One Want HRMS That Doesn’t Put Them In A Box

          "The Salesforce relationship was a key factor in our choice."

          the-world-at-night
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          About Ninety One, Global Asset Management

          About Ninety One, Global Asset Management

          “We like to do things our way,” says Denise Moss, Human Capital Project Manager at the global asset management firm Ninety One. “We want technology that supports us but doesn’t put us in a box.”

          This smart approach to technology (and their nine-year relationship with xcd) has allowed Denise and her team to build a consistent employee experience across a workforce of almost 1,200 employees, spanning multiple international locations across Europe, Africa, Asia, North American and Australia.

          View Website
          NinetyOne

          A culture of freedom

          A culture of freedom

          Ninety One has a culture that strives to give its people the freedom to express their strengths, skills and talents. Their culture is reflected in how they approach Human Capital, and the xcd system has supported them to do this through the bespoke development of xcd modules, such as learning, annual development reviews and SMCR.

          HR & Payroll Two Of Your Organisation’S Most Important Functions

          Truly global

          Truly global

          Being a truly global asset manager, many of the teams within Ninety One are dispersed across multiple locations around the world, so it is not uncommon for an individual’s line manager to be located in a different country.

          The xcd team has supported Ninety One to deliver a globally consistent employee experience that empowers people to ‘drive their own path’.

          Digital Basecamp Measuring ROI In HR

          Salesforce...

          Salesforce...

          Ninety One Chose To Implement xcd In 2012

          “The Salesforce relationship was a key factor in our choice,” says Denise Moss. “It’s a key tool for our business, so our people already used the platform every day and are familiar with how it works.”

          Today they use xcd for Core HR, Payroll, Performance and Learning. As a business already well used to using Salesforce, Denise and her team have been able to customise the solution to their unique needs.

          “We use technology efficiently to help us work, but very much customising so it reflects who we are and how we do things as a business,” she adds. “For instance, how we do our performance reviews is unique to us, how we approach probations, it’s all been customised on the system. Also, we use customised fields to record the data we need to keep on people for SMCR.”

          Salesforce Logo (1)

          SMRC Compliance

          SMRC Compliance

          When the Senior Managers and Certification Regime (SMCR) came into effect in 2019, financial services HR teams had to adapt to a new system of regulation and fresh reporting challenges.

          SMCR is designed to encourage greater individual accountability in the financial sector, ensuring firms and staff clearly understand and can demonstrate where responsibility lies. But new regulations always come with new reporting headaches.

          Having first identified which areas of the new process could be solved by technology, Denise and her team chose to leverage XCD. “Those parts were tied up with the organisational structure we had on the xcd platform, so there was a good match there,” says Denise Moss. “Now we’ve customised the system to record data around the different certified roles in the business. It’s an annual process that seems to have gone really well.”

          Remote Company Culture

          Denise Moss

          Denise Moss

          Human Capital Project Manager At Ninety One:

          “The xcd system has allowed us to build a global system that is accessible to all our employees and managers to manage their requirements all in one place. We’ve been able to configure many different modules to meet our unique requirements.”

          XCD works with Peterborough City Council for outstanding ROI

          Case Studies

          Case Studies

          pexels-zetong-li-16622396
          “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
          “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
          View Case Study
          Wealthtime (1)
          pexels-seven11nash-380769-scaled
          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
          View Case Study
          bridewell
          case_study_2
          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
          View Case Study
          bridewell
          the-world-at-night
          “We want technology that supports us but doesn't put us in a box.”
          “We want technology that supports us but doesn't put us in a box.”
          View Case Study
          NinetyOne
          case_study_1
          “"A solution that enables us to do the work that we want to do."”
          “"A solution that enables us to do the work that we want to do."”
          View Case Study
          CAP

            Case Study: 10% Increase In Performance For B. Braun

            B.Braun Medical needed a bespoke performance management system to increase productivity by 10%

            b-braun-header
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            About B. Braun

            About B. Braun

            B. Braun Medical is a 180-year-old business whose products help protect and improve people’s health.

            b-braun-people

            The Edge

            The Edge

            • 10%^
              10%^

              Performance

            • 360°
              360°

              Feedback

            • 800+
              800+

              Employees

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            The Challenge

            The Challenge

            Within their mission to achieve market leader status, part of the company’s growth plan included a 10% productivity boost for every employee, over 60,000 people globally.

            A huge cultural change was implemented, but how would it be measured?

            b-braun-people

            The Solution

            The Solution

            Crucially, they wanted a system that would conform to B. Braun’s established ways of working, minimising disruption and ensuring a smooth implementation process.

            B. Braun challenged us to configure a system that would motivate employees to track and improve their own performance.

            Key stakeholders within B. Braun helped us design a unique customisation of xcd’s existing HR and Payroll modules to meet their complex requirements, ensuring it mapped perfectly onto the company’s existing performance processes.

            b-braun-header

            B. Braun’s Learning and Development Manager Nicola Childs says:

            “We wanted something easy to use, that wouldn’t get in the way of the conversation but would be sophisticated enough to deliver the complex 360° measurements we needed. XCD does just that. Their experience in performance management also helped us define our system requirements and their pragmatic approach ensured we got the solution we needed.”

            The Results

            Innovative elements included:

            • Full mobile accessibility, so employees could check their productivity progress anywhere, any time
            • Salesforce integration, where objectives, opportunities and events were linked directly to sales targets
            • ‘Job well done’ peer-to-peer function to provide a transparent, measurable channel for cross-team feedback
            • Performance gamification mechanics with objectives transparently linked to reward bonuses

            As rollout proceeds to the firm’s global workforce, B. Braun’s employees are now being incentivised to take direct control of their own performance management, tracking their success, progression and objective-achievement in real time.

            Matthew Metcalfe, Business Technology Manager at B. Braun, says:

            “We were shocked by the lack of configurability on offer from most suppliers. Fortunately, xcd provided the flexibility we needed, a totally bespoke system, tailored to fit our specific business requirements.”

            What our clients say What our clients say
            What our clients say What our clients say
            What our clients say What our clients say
            “xcd provided the flexibility we needed, a totally bespoke system, tailored to fit our specific business requirements.”

            Matthew Metcalf

            Matthew Metcalf

            Business Technology Manager, B. Braun Medical

            Business Technology Manager, B. Braun Medical

            b braun logo

              Case Studies

              Case Studies

              pexels-zetong-li-16622396
              “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
              “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
              View Case Study
              Wealthtime (1)
              pexels-seven11nash-380769-scaled
              “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
              “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
              View Case Study
              bridewell
              case_study_2
              “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
              “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
              View Case Study
              bridewell
              the-world-at-night
              “We want technology that supports us but doesn't put us in a box.”
              “We want technology that supports us but doesn't put us in a box.”
              View Case Study
              NinetyOne
              case_study_1
              “"A solution that enables us to do the work that we want to do."”
              “"A solution that enables us to do the work that we want to do."”
              View Case Study
              CAP

                Case Study: Single Solution Transforms Reporting

                XCD implemented a single solution to provide real time HR information at the touch of a button for independent financial advice firm, Chase de Vere.

                chase-de-vere
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                About Chase De Vere

                About Chase De Vere

                Chase de Vere is an award winning national firm delivering financial advice to individuals and businesses. With over 200 highly qualified independent financial advisers, the organisation has 450 employees across 13 sites, with offices based in major cities and key financial centres, and advisors covering the whole of the UK.

                international-business

                The Challenge

                The Challenge

                Chase de Vere’s internal HR software was 10 years old and the team wanted to replace it and incorporate payroll into the new system.

                They were working with three standalone systems – holiday and absence, personnel and payroll – and wanted to streamline the way HR worked without losing any of the functionality.

                Employee self-service was high on the wish list too, as it made sense for the way the business operated. As a growing business, Chase de Vere wanted a high functioning HR solution that would help them meet ambitious goals.

                chase-de-vere

                The Solution

                The Solution

                The xcd team initially configured the core HR product to get self-service up and running and reintroduce HR into the business. This was followed with the introduction of payroll, to offer one complete single HR and Payroll solution.

                Gillian Horley, HR Systems and Informations Officer, Chase de Vere said:

                “Everything you would traditionally have within a paper based employee file can now be contained within the one system. I’ve got the ability to store documents and correspondence, everything is in one place. That’s the advantage, and it’s the same for our employees. They have self-service access so they can also look at previous performance appraisals themselves.”

                Home Workers

                The Results

                Gillian added:

                We have our HR policies and procedures saved within the system so they can see all of this in one place. This includes standard internal forms, any kind of forms they might need to notify us of things; they’re all in the system. As for team charts and organisational charts, I used to have to do them in PowerPoint and update them all the time, now it’s just automatic.

                Efficiency, control and visibility have been achieved within Chase de Vere.

                Real time HR information is available at the touch of a button to those who require it, and the system can grow to support Chase de Vere’s longer term goals.

                What our clients say What our clients say
                What our clients say What our clients say
                What our clients say What our clients say
                “we had a huge requirements document, and initially looked at over 100 companies. We chose xcd because they could do it all, and we loved their flexibility. I can make the system work the way I want.”

                Gillian Horley

                Gillian Horley

                HR Systems and Informations Officer, Chase de Vere

                HR Systems and Informations Officer, Chase de Vere

                chase-logo-dark

                  Case Studies

                  Case Studies

                  pexels-zetong-li-16622396
                  “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                  “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                  View Case Study
                  Wealthtime (1)
                  pexels-seven11nash-380769-scaled
                  “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                  “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                  View Case Study
                  bridewell
                  case_study_2
                  “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                  “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                  View Case Study
                  bridewell
                  the-world-at-night
                  “We want technology that supports us but doesn't put us in a box.”
                  “We want technology that supports us but doesn't put us in a box.”
                  View Case Study
                  NinetyOne
                  case_study_1
                  “"A solution that enables us to do the work that we want to do."”
                  “"A solution that enables us to do the work that we want to do."”
                  View Case Study
                  CAP

                    Case Study: Clever Reporting Provides Huge Value

                    Sanden were spending huge amounts of time manually managing their people data, compiling reports by hand, and responding to personnel admin requests.

                    sanden1
                    curved-strip-right bottom-curved-strip-white bottom-curved-strip-white-mobile

                    About Sanden Group

                    About Sanden Group

                    “It’s a lot simpler, it looks a lot better, and it’s a lot slicker.”

                    The Sanden Group is a worldwide specialist in heating and cooling technologies. Sanden operates in 23 countries across Europe, America, Asia and Australia through 59 subsidiaries.

                    sanden-world-map

                    The Edge

                    The Edge

                    • 250
                      250

                      PEOPLE

                    • 23
                      23

                      COUNTRIES

                    • SINGLE VIEW
                      SINGLE VIEW

                      OF PEOPLE DATA

                    bottom-curved-strip-white-4

                    The Challenge

                    The Challenge

                    Sanden needed to improve its HR function. They were managing employee data with spreadsheets, and absence and performance management with Lotus notes. It was agreed that they needed a self-service HR system that was multi-language and multi-currency so was able to cater for it’s entire operation.

                    sanden1

                    The Solution

                    The Solution

                    The xcd team worked closely with Sanden to tailor the solution to fit their exact requirements.

                    The implementation was done incrementally, starting with absence and performance management. Training and recruitment tools followed, and finally succession planning, e-learning, reward statements and automated reporting were added to complete the solution.

                    Remote Company Culture

                    Samantha Webb, HR Manager at Sanden Group said:

                    “We couldn’t develop any further with the tools we had. Although we did have elements of self-service we wanted to move HR to the next level and knew that HR software was the way to do so. However, the need for multi-currency and multi-language limited our options.

                    “Doing a deep dive into similar companies which did offer multi-languages showed up their limitations. Other firms said ‘we can do French and German but that’s all. In the end we just felt xcd was a true HR system written by HR people, rather than a finance payroll system with a bit of HR added on to it. That is why we chose xcd.”

                    The Results

                    Sander quickly experienced simpler reporting, improved self-service among their people and clear visibility for managers.

                    Samantha Webb added:

                    “People within the business are saying it’s a lot simpler, it looks a lot better, and it’s a lot slicker.

                    “It’s a lot more joined up for our Director of Finance. He gets the bigger picture of everything that’s going on in Europe: recruitment, everything. He can get his hands on data where he couldn’t before – he’d have to ask a separate unit to create something, but now he can get it together and coordinate it.

                    “We can also give managers the information that they want. Now we’ve got our hands on all this data with reporting it helps us define our HR strategy as a department. Once we get deeper into clever reporting it’s going to add even more value to management. The value of HR will be clearer too. So much of it is quantifiable once you have the data.

                    “HR will become a true business partner in the company, a real support to help manage team performance and all sorts of training and development.”

                    The xcd solution supports 14 sites across Sanden International Europe.

                    What our clients say What our clients say
                    What our clients say What our clients say
                    What our clients say What our clients say
                    “In the end we just felt xcd was a true HR system written by HR people, rather than a finance payroll system with a bit of HR added on to it which was why we chose xcd.”

                    Samantha Webb

                    Samantha Webb

                    HR Manager, Sanden Group

                    HR Manager, Sanden Group

                    sanden white bg logo

                      Case Studies

                      Case Studies

                      pexels-zetong-li-16622396
                      “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                      “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                      View Case Study
                      Wealthtime (1)
                      pexels-seven11nash-380769-scaled
                      “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                      “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                      View Case Study
                      bridewell
                      case_study_2
                      “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                      “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                      View Case Study
                      bridewell
                      the-world-at-night
                      “We want technology that supports us but doesn't put us in a box.”
                      “We want technology that supports us but doesn't put us in a box.”
                      View Case Study
                      NinetyOne
                      case_study_1
                      “"A solution that enables us to do the work that we want to do."”
                      “"A solution that enables us to do the work that we want to do."”
                      View Case Study
                      CAP

                        Case Study: Over 1000 Hours Saved Annually

                        As a result of rapid growth due to acquisition, Enstar Group housed a plethora of systems and paper-based processes, resulting in no common way of working and no central source of the truth.

                        enstar-header-new
                        curved-strip-right bottom-curved-strip-white bottom-curved-strip-white-mobile

                        About Enstar

                        About Enstar

                        Enstar is a leading global insurance group that provides innovative capital release solutions and live specialty underwriting capabilities. With over 1200 employees worldwide, they are the industry’s largest stand-alone run-off consolidator.

                        enstar-header-new

                        The Edge

                        The Edge

                        • 1000 Hours
                          1000 Hours

                          Saved Annually On Admin

                        • 5.5 DAYS
                          5.5 DAYS

                          Saved Monthly On Payroll

                        • 97% Completion
                          97% Completion

                          Of Performance Reviews

                        bottom-curved-strip-white-4

                        The Challenge

                        The Challenge

                        As a result of rapid growth due to acquisition, Enstar housed a plethora of systems and paper-based processes, resulting in no common way of working and no central source of the truth. Comprising of four independent regions spanning 22 countries, the group was facing a lack of standardisation and was looking to adopt a new way of working.

                        It was agreed that a single HR system would overcome these challenges, centralising all processes and data globally, and automating time-consuming processes.

                        Following a thorough research and procurement process, xcd were selected due to their capabilities to meet the complex requirements of Enstar, and their ability to truly understand organisational challenges and develop the solution to meet these needs.

                        enstar-header-new

                        “It was imperative the chosen solution could cope with our international spread, with the ability to configure the different terms and conditions and leave rules etc. There are so many different processes, we needed a robust and configurable system as well as a team offering high levels of support.” 

                        Michelle Slevin, Group Head of HR

                        The Solution

                        The Solution

                        The xcd team launched the core HR product to HR users, ensuring they were comfortable with the solution prior to rolling it out to the remaining 1200 users worldwide. Following this, new on-boarding and appraisal processes were introduced via the system. These processes were vital to support appropriate and constructive conversations between line managers and their staff, instead of just completing a ‘form-filling’ exercise. The automatic notifications meant that people could focus their energies on performance conversations, which had a huge impact on results.

                        A new salary review process was also introduced. Previously, everything was manual, but the system allowed Enstar to create a seamless process, ensuring budgets were adhered to, confidentiality was improved, and all data was real-time and accurate.

                        Home Workers

                        “Working with xcd has allowed us to create a system that was heavily tailored to our current and future needs. Previously we struggled to get a real-time view of our data globally and our processes varied between regions. Now our regional HR teams are working together much more closely and have agreed corporate processes. We also have more timely and comprehensive HR dashboard reporting. The xcd team were very willing to substantially tailor the system to deliver on our requirements, which has enabled us to increase engagement and motivation across the organisation.”

                        Matthew Blair, Project Manager at Enstar

                        The Result

                        Enstar were able to identify clear ROI from the xcd system in a number of different areas, and are constantly uncovering additional benefits, such as:

                        • Data automation has saved 1000’s of hours, particularly when calculating leave
                        • 5.5 days per month saved on reporting
                        • Centralised people data no longer 30 days out of date
                        • The first appraisal process since implementation saw a record 97% completed and on time, having only previously reached a maximum of 80%, a high proportion of which were late
                        • Global HR Dashboard allows HR to provide better support to the business at a strategic level, providing immediate, real-time data around turnover, budgeting and more
                        • Improved control over staff leave and absence due to self-service functionality, providing accurate information for auditing
                        What our clients say What our clients say
                        What our clients say What our clients say
                        What our clients say What our clients say
                        “We’ve been absolutely delighted with the project delivery… and particularly impressed with the support from the project team at xcd.”

                        Michelle Slevin

                        Michelle Slevin

                        Group Head of HR, Enstar

                        Group Head of HR, Enstar

                        enstar-logo

                          Case Studies

                          Case Studies

                          pexels-zetong-li-16622396
                          “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                          “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                          View Case Study
                          Wealthtime (1)
                          pexels-seven11nash-380769-scaled
                          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                          View Case Study
                          bridewell
                          case_study_2
                          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                          “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                          View Case Study
                          bridewell
                          the-world-at-night
                          “We want technology that supports us but doesn't put us in a box.”
                          “We want technology that supports us but doesn't put us in a box.”
                          View Case Study
                          NinetyOne
                          case_study_1
                          “"A solution that enables us to do the work that we want to do."”
                          “"A solution that enables us to do the work that we want to do."”
                          View Case Study
                          CAP

                            The Leading Provider Of School Assessments Transform Their HR Processes

                            "Having xcd is saving us several hours a week in terms of admin, and that quickly adds up."

                            gl_assessment_tm-rgb
                            curved-strip-right bottom-curved-strip-white bottom-curved-strip-white-mobile

                            About GL Assessment

                            About GL Assessment

                            Founded over 40 years’ ago, GL Assessment is a leading provider of educational assessments to schools, working with schools in over 100 countries worldwide. Its mission is to help every child realise their full potential by providing teachers with an accurate measure of their abilities and attainment, and identifying any barriers to learning that may have. It has a diverse workforce, with staff based in the UK, the US, Australia and the UAE.

                            XCD Payroll HMRC compliant payroll solution

                            The Challenge

                            The Challenge

                            Many of the current HR team at GL Assessment found that they inherited a system which they did not have control over. Relying on their vendor to process and manage both payroll and HR, there was limited scope for them to manage the systems themselves, and there was a growing frustration with the mistakes and the lack of care provided by the incumbent solution.

                            For the HR Systems and Development Lead at GL Assessment, this was a problem that needed to be rectified. “We just felt that with the functionality of the HR system, there was no self-service; there just wasn’t anything that a manager could do or see or change. So, we just felt we wanted something more modern. More user-friendly.”

                            With the previous solution, GL Assessment was also struggling with limited reporting functionality that made it a challenge to gain any valuable data or insight from their HR processes.

                            Beyond that, there was also a need for support with recruitment.

                            “We had no system for recruitment,” says a member of the HR team, “We managed everything through forms that had to be emailed around for all the stakeholders to sign.”

                            secret-desk-760x526

                            The Solution

                            The Solution

                            What GL Assessment needed was something that would allow it to bring both HR and Payroll in-house, make it easier for managers and staff to access the information they needed, keep track of absences, and allow for quick and clear reporting on this important data. Also requiring something that could help the team manage recruitment, GL Assessment came to the CIPD Festival of Work hoping to find a solution that could meet their requirements.

                            “At the Festival of Work, we saw many different stands and many different providers. Many that we looked at could do HR perfectly well, but we weren’t confident that they could also handle payroll as effectively,” admits the HR Systems and Development Lead, “When we found xcd, it looked great, it had the functionality we needed for employees and managers. It ticked all our boxes in terms of HR, payroll, and the support provided”.

                            Although GL Assessment was not on the Salesforce platform, the fact that the xcd solution was built on the platform gave them a sense of assurance according to one source – “the fact that it was built on Salesforce, an internationally renowned system and platform, just made us feel it was a safer bet”.

                            Remote Company Culture

                            “The fact that it was built on Salesforce, an internationally renowned system and platform, just made us feel it was a safer bet”

                            The Result

                            With the COVID-19 pandemic forcing a remote implementation, the process was still a successful one, with GL Assessment able to go live with xcd HR in early 2021 and payroll following in the spring of the same year.

                            Now able to leverage the data and reporting elements of the xcd employee relationship management solution, everything is in one place, significantly reducing the time and administrative overheads of the HR process.

                            The reporting functionality has transformed the way that the team operates, allowing them to access data quickly and efficiently and ensuring that key stakeholders have all the information they need.

                            As one member of the team says: “I’ve created so many different reports, all available at the click of a button. It’s really sped up the process because we’re not having to manage multiple spreadsheets or trawl through emails to find what we need”.

                            With the use of data around recruitment, GL Assessment has been able to change their approach to the hiring process, tracking the cost and time to hire, and the ROI of recruitment for specific roles. Something that had previously been impossible for them to do.

                            In terms of employee engagement, staff can now access their own records, and now able to see the information that is most relevant to them, they are more engaged, and crucially, require less support from HR to answer questions about basic information.

                            “It’s just so much more intuitive for both employees and managers, people are able to find the information they need that’s relevant to them, so there’s fewer and fewer queries coming into the HR team”, adds a member of the HR team, “Having xcd is saving us several hours a week in terms of admin, and that quickly adds up.”

                            “It’s just so much more intuitive for both employees and managers, people are able to find the information they need that’s relevant to them, so there’s fewer and fewer queries coming into the HR team”

                            Case Studies

                            Case Studies

                            pexels-zetong-li-16622396
                            “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                            “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                            View Case Study
                            Wealthtime (1)
                            pexels-seven11nash-380769-scaled
                            “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                            “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                            View Case Study
                            bridewell
                            case_study_2
                            “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                            “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                            View Case Study
                            bridewell
                            the-world-at-night
                            “We want technology that supports us but doesn't put us in a box.”
                            “We want technology that supports us but doesn't put us in a box.”
                            View Case Study
                            NinetyOne
                            case_study_1
                            “"A solution that enables us to do the work that we want to do."”
                            “"A solution that enables us to do the work that we want to do."”
                            View Case Study
                            CAP

                              70 Hours A Month Saved

                              Edyn asked xcd to help them streamline admin and take back control

                              saco-apartments-card
                              curved-strip-right bottom-curved-strip-white bottom-curved-strip-white-mobile

                              About Edyn

                              About Edyn

                              Edyn Group, formerly Saco apartments, experienced a period of impressive growth, so the UK’s leading serviced apartment firm found themselves struggling under a huge HR admin load, while their Payroll process had become unwieldy.
                              saco-apartment-london

                              The Challenge

                              The Challenge

                              Edyn’s 300+ employees operate and manage over 1200+ serviced apartments in cities across the UK and beyond to Europe. But their outsourced Payroll was taking too long to complete, leaving very little room for amendments, which meant time was often wasted on backdated changes.

                              Email Hrs Number One Time Stealer

                              The XCD Edge

                              The XCD Edge

                              • 70 HOURS
                                70 HOURS

                                SAVED

                              • ELIMINATED
                                ELIMINATED

                                CORRECTIONS

                              • EMPLOYEES
                                EMPLOYEES

                              bottom-curved-strip-white-4

                              The Solution

                              The Solution

                              They selected xcd’s single solution HR & Payroll system because it would automate key administrative processes, improve employee self-service experience and, crucially, allow them to regain in-house control of their Payroll.

                              This was a complex project with an ambitious schedule, but close collaborative working between the Edyn team and xcd implementation specialists meant Core HR & Payroll functions were up and running in a matter of months, alongside several additional key modules like TimesheetsOvertimePerformance and Salary Review.

                              saco-header

                              The Results

                              Since the system went live in, its self-service functionality and improved user experience for Edyn’s workforce has dramatically reduced their HR team’s administrative workload by over 30 hours a month.

                              And in-house control of Payroll has made it far simpler for Edyn to catch last minute changes and eliminate back-dated corrections, reducing the time spent processing Payroll by a week every month.

                              What our clients say What our clients say
                              What our clients say What our clients say
                              What our clients say What our clients say
                              “The change has been revolutionary for our team and has saved us a significant amount of time. ”

                              Di Gwinnell

                              Di Gwinnell

                              HR Business Partner, Edyn Group

                              HR Business Partner, Edyn Group

                              edyn-group

                                Case Studies

                                Case Studies

                                pexels-zetong-li-16622396
                                “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                                “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
                                View Case Study
                                Wealthtime (1)
                                pexels-seven11nash-380769-scaled
                                “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                                “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                                View Case Study
                                bridewell
                                case_study_2
                                “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                                “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
                                View Case Study
                                bridewell
                                the-world-at-night
                                “We want technology that supports us but doesn't put us in a box.”
                                “We want technology that supports us but doesn't put us in a box.”
                                View Case Study
                                NinetyOne
                                case_study_1
                                “"A solution that enables us to do the work that we want to do."”
                                “"A solution that enables us to do the work that we want to do."”
                                View Case Study
                                CAP