Case Study: Transforming Global Reporting

Hydrogen's challenge was to do more than simplify and unify their processes; they wanted intelligence about the employee journey from an HR perspective.

Robert Bye Lqzjf4ukqz0 Unsplash
curved-strip-right bottom-curved-strip-white bottom-curved-strip-white-mobile

About Hydrogen Group

About Hydrogen Group

Hydrogen is a global specialist recruitment business, placing exceptional, hard to find candidates globally. Operating from 10 offices divided between the US, Europe, Asia and Australia, Hydrogen combines international reach with local expertise and specialist knowledge.

Recruitment is a people business, so when Hydrogen wanted to get smarter with their people intelligence, they came to xcd.

hydrogen-group-plc-office-door

The Edge

The Edge

  • 350
    350

    PEOPLE

  • 10 OFFICES
    10 OFFICES

    GLOBALLY

bottom-curved-strip-white-4

The Challenge

The Challenge

While parts of the business had excellent reporting capabilities, HR was lagging behind with crucial information still held in spreadsheets. Their systems just didn’t match their ambition.

The challenge was to do more than simplify and unify their processes; Hydrogen wanted intelligence around the employee journey from an HR perspective.

Amber Hayat, IT Director at Hydrogen Group said:

“We knew the first step would be to get a new system and to centralise all of our people information into it. The second stage would be to get the process under control and get some gates put in place for some of the more important things like pay rises and promotions. Once that was completed we knew we would be able to look at what people management information we needed and start building that suite out.”

hydrogen-banner

The Solution

The Solution

The xcd solution was initially implemented with the Core HR solution to get Hydrogen’s basic HR information under control. The second phase of the project saw the implementation of performance management that Hydrogen required.

Remote Company Culture

Amber Hayat added:

“We felt xcd was a good fit for our size of business. We didn’t want to be buying a massive chunky bit of software and not even using half of its capabilities. We were actually going to use the full capability of what we purchased and we could add modules on for an additional cost later on as and when we expanded our deployment.” Amber Hayat continues.

The implementation went really well, really smoothly. I don’t think there were any issues that weren’t ironed out. We like the fact it’s built on Salesforce. This is definitely the way to go for us. The value is that xcd is future proofed because it’s built on Salesforce. We already use Salesforce for our front office, so it’s also made it easier to get engagement within the business and very easy to support from an admin point of view.”

The Results

Some of the results that Hydrogen have reported include:

  • Better reporting
  • A simplified system
  • Less time wasted on manual tasks
  • All important HR information to hand
What our clients say
What our clients say
What our clients say
“It’s a very scalable platform for a business looking to turn their HR department into a more proactive one. It’s HR coming of age.”

Amber Hayat

Amber Hayat

IT Director, Hydrogen Group

IT Director, Hydrogen Group

Hydrogen_Purple RGB

    Case Studies

    pexels-zetong-li-16622396
    “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
    “The key reason we would recommend xcd is their customer support, and the ease in which we can escalate any issues and queries.”
    View Case Study
    Wealthtime (1)
    pexels-fotios-photos-1957478
    “The xcd team were incredibly reactive and responsive to us. I reached out to the CEO towards the end of the implementation phase to say, ‘I need you to know how good your team have been, because they have been exceptional.”
    “The xcd team were incredibly reactive and responsive to us. I reached out to the CEO towards the end of the implementation phase to say, ‘I need you to know how good your team have been, because they have been exceptional.”
    View Case Study
    Landmark-The-Space-Landscape-Black-RGB
    pexels-seven11nash-380769-scaled
    ““We would recommend xcd to other organisations due to the functionality of the solution and the care and attention that we have received through implementation to customer support. ”
    ““We would recommend xcd to other organisations due to the functionality of the solution and the care and attention that we have received through implementation to customer support. ”
    View Case Study
    Fosroc-logo
    case_study_2
    “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
    “I have run 5 new system deployments across finance and HR systems previously and this was head and shoulders above the rest.”
    View Case Study
    bridewell
    the-world-at-night
    “We want technology that supports us but doesn't put us in a box.”
    “We want technology that supports us but doesn't put us in a box.”
    View Case Study
    NinetyOne