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How important is the relationship between you and your people? Pre-pandemic, 52% of HR managers said employee relations and employee experience were key priorities. Post-pandemic, organisations have had to rethink how they approach engagement and relationship management. 92% of HR teams now say it is a key priority, according to Willis Towers Watson.

XCD's solutions give organisations one platform for people processes and engagement, allowing you to understand and improve your relationship with each employee.

Key benefits of XCD Employee Relationship Management Software:

  • Create engagement from the moment of application
  • Apply data-driven insights to your people relationship management thanks to AI-powered reporting and analytics capabilities
  • Always on - global connectivity 
  • Easy to use, easy to adapt to your business needs
  • Stay compliant - empower people to own their information
  • Drives HR efficiency using automation, eliminating your mundane everyday admin
  • Get the best from your people by understanding and nurturing their skills and talent 
  • Quickly apply organisational innovation through powerful, accessible software tools
  • Enable an inclusive and diverse culture


We know that HR professionals traditionally spend over a third of their time answering employee emails and queries on operational issues. These are workplace management tasks that can easily be transferred to self-service core HR software.

This administrative burden is exacerbated by confusing or outdated HR software with poor employee self-service. It means when an employee has queries about payroll, leave management, or performance management, for instance, they come straight to HR, adding to the overall administrative management headache.

Employee relationship management suffers when Human Resources spends its time firefighting a mountain of admin. XCD’s HR software allows the employer to dramatically speed up employee processes and boost HR productivity, freeing up time for HR to focus on managing the strategic side of employee relations.

Self Service: Key benefits

  • Employee and manager self-service with little or no managing from human resources
  • Intuitive design for ease of use and an enhanced user experience
  • Manage records anywhere, anytime with the XCD mobile app
  • Reduce time spent chasing incomplete records

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Self Service

Absence and Leave

A key element of employee relations is a consistent and clear absence and leave process. A modern core HR solution should enable seamless management and boost employee engagement – while mobile line-manager approvals eliminate a significant management burden for the HR department.

User experience is key. In XCD, employees can check their leave allowance from anywhere using the XCD Mobile App; submit holiday requests on the bus, from the bath, even when they're already on holiday.

XCD's HR software reporting and analytics tools allow employers to identify potential business resource disruption, closely tracking sickness and absence and employee relations trends to spot potential engagement issues.

In XCD's HR software, meeting your absence and leave compliance obligations is easy. All leave calculations, allocations, and adjustments are automated, saving the employer thousands of hours a year. 

Absence and leave: Key benefits

  • Anytime, anywhere user access
  • Unlimited configurability on leave rules
  • Set up triggers and alerts to identify trends
  • Advanced absence and leave reporting and analytics
  • Automate leave calculations for multi-job role employees
  • Eliminate payroll delays caused by information bottlenecks
Absence And Leave

Automated workflows

XCD's employee relations software saves time and increases accuracy by automating chosen workflows. Workforce management and HR performance is significantly improved, increasing accuracy and freeing up time that HR teams can spend on strategic tasks like employee relationship management.

XCD’s core HR system flexibility allows you to choose which tasks are automated, boosting productivity in the areas most important to you and your organisation. 

Automated Workflows: Key benefits


  • Quick-start employee setup
  • Automate onboarding to achieve consistency across the organisation 
  • Ensure important process steps aren't missed or forgotten
  • Stop chasing employees and managers for overdue tasks 
  • Create triggers and notifications for selected events 
Automated Workflows

Company dashboard

An ERM system makes internal comms easier to manage. How you communicate with your employees sets the tone for workplace culture. It's a key ingredient in how relationships between employer and workforce are nurtured.

Employee relationships are improved by immediate, easy access to news, announcements and information. And XCD provides one destination for employees to find everything they need.

Company dashboard: Key benefits


  • Message board
  • News and announcements
  • Featured staff profile(s)
  • Job vacancies
  • Social Media activity
  • Calendar of important dates
  • Documents, file and policy acknowledgements
Company News


If you employ or handle data for people in the EU, GDPR should be on your agenda. From the moment of application to offboarding and beyond, your people's sensitive data is your responsibility. And the penalties for non-compliance are significant.

XCD GDPR-compliant cloud HR supports your compliance in several ways.

GDPR: Key benefits


  • Automatically obtain data processing consent from current and prospective employees where required
  • Report templates notify HR staff of records that should be deleted under GDPR, based on your data retention policies
  • We also offer data deletion as a premium-level service
GDPR Report


Invest in company culture using HR software

With an attractive, customisable company dashboard on your XCD HR software, you can create an appealing branded user experience for every employee. From 'employee of the month' features, company news, announcements recognising the successes of particular teams or departments, and even reminders about the upcoming workplace Christmas party, the company dashboard is a great tool for reinforcing your company culture. It even provides a space for celebrating the achievements of team members -- an important part of your performance management strategy

Thanks to this unified space for all internal announcements, news, company policies, and even your employee handbook, your HR software becomes the single source of all the important information about the organisation. Whether you have 50 employees, 500, or 5000, this helps everyone stay up-to-date and engaged in the company culture in order to create a more united workforce in companies of all sizes. 

Encourage employees to take ownership of HR processes for better employee experience

With a single software for everything from submitting leave requests to updating personal details, employees can enjoy the ease of handling their own HR tasks without the need for extensive involvement from the Human Resources team. Quick and effortless to use, XCD's HR software encourages employees to take tasks into their own hands. This speeds up HR processes for everyone, empowering employees and streamlining their experience in the workplace. 

Giving employees more freedom and independence to take control of their HR processes without having to go through a Human Resources department member is a great way to boost employee experience. The personalised experience provided by your HR software ensures that every employee feels confident and welcomed while using the HRIS system. Plus, the fact that they can log in at any time and see their remaining annual leave allowance and request time off with the click of a button is a great way to increase employee motivation and lessen the risk of burnout. 

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Boost employee engagement and retention 

Happy employees are engaged employees, and workplace technology can have a real impact on employee happiness. With 49% of the UK workforce reporting that they would quit their job because of frustrating technology (up from 33% before the pandemic), ensuring that your HRIS software is easy and intuitive to use is a priority to keep employees engaged in their roles. 

Moreover, with increasing numbers of employees working in a hybrid or remote capacity, it's more important than ever that they are able to complete tasks remotely just as easily as they could from the office. With XCD HR software and the easy-to-use mobile app employees can enjoy a frustration-free experience, no matter where they are in the world. 

Provide a great onboarding experience and beyond

With onboarding having a major impact on employee engagement and retention down the line, it's essential to create a smooth and successful onboarding experience. Using an all-in-one HR software, it's easy to get new hires set up and using the HRIS system straight away. XCD HR software's automated workflows, checklists, and alerts, ensure s a consistent onboarding experience that ticks all the boxes every time. By providing a great first impression on your new employee, the HR solution helps provide a great experience the transition from their job offer acceptance into their new role. 

Focus on employee wellbeing using employee relations

80% of employees would be uncomfortable speaking to their employer about a mental health problem, research has found. Employee relationship management is closely tied to wellbeing; providing a welcoming and inclusive space for all team members is an important task for HR. Using advanced HR software like XCD, it's easy to tie employee data from the reporting and analytics module to wellbeing initiatives and HR strategy. Whether this means advertising new wellbeing initiatives on the company dashboard, using pulse surveys to collect wellbeing data, or investigating the relationship between absence and wellbeing with custom reports, the HR software is a valuable tool for prioritising wellbeing in employee relations. 

Keep your employee data secure using cloud-based HR software powered by Salesforce

Built on the cloud, XCD HR uses the trusted Salesforce platform, offering advanced security, multiple-level access permissions, and user behaviour tracking. With so much personal employee data involved in human capital management, total security and compliance is crucial. Thanks to XCD's Salesforce-built HR software, employees can enjoy peace of mind that all their personal information is safe. 

Take the next step, book a demo today

You’ll be amazed by how quick, and easy processing becomes using XCD. Book a tailored demo with one of our system specialists.

Get started by getting in touch with us today; our team is waiting to hear from you!

  • We’ll call you straight back to find out what you need and select a convenient demo slot.
  • An XCD system specialist will walk you through a tailored demo of the XCD functions that specifically meet your needs.
  • A demo typically takes between 30 mins to an hour.
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